Proper equipment maintenance is crucial for protecting your research and equipment investments. It is recommended to follow the correct maintenance procedures, schedule regular maintenance, and keep records to ensure your instruments function properly and last longer.
If you need any product repairs or maintenance, the Thermoline service department is available to assist you.
Important Warranty Information
For any warranty-related repairs or support, please contact Thermoline’s service department first, rather than engaging a third-party service provider. Repairs or services arranged directly with third parties may not be authorised by Thermoline, and any associated costs could become your responsibility.
If you're uncertain about the process, reach out to Thermoline’s service team at service@thermoline.com.au. Be sure to include your product's serial number to confirm the appropriate next steps.
Thermoline is ready to assist with all your support and service needs. We have in house technical support, quality advisors and service capabilities. We can also assist with arranging NATA calibration and inspection if required.
Call us on 1300 522 349 or complete the form below and we'll assist with your enquiry. We can source parts for nearly all Thermoline cabinets dating back 25 years. We have a wide range of spares in stock ready for immediate installation.
Visit the Thermoline Spare Parts online store for quick and easy purchasing of our most commonly supplied spares.
