Like you, we at Thermoline Scientific understand how important reliable and efficient service support is. We too rely on service providers and really appreciate when service is carried out effectively.
We have been known for our high level of customer service since our humble beginnings, initially to support quality products we supplied. And we’ve been doing
it for a while now, some 50 years in fact. We have qualified factory trained service technicians with long standing knowledge of our specific field with
the resources to allow us to cater for just about any type and brand of temperature and humidity controlled equipment.
From water baths to freeze driers, ultra low freezers to furnaces we can assist with repairs, scheduled servicing, upgrading and calibration. We can even offer trade in of
old for new equipment.
Key points of our commitment to customer service include:
Courteous and well presented personnel with a genuine respect for your situation in an emergency.
Preventative maintenance programs including calibration to satisfy regulatory requirements
Extended warranty packages on new equipment where preventative maintenance by Thermoline is employed
Prompt service response where at all possible to make life easier for you
The ability and resources to service or retrofit other brands of equipment where possible
Communication – Keeping clients informed of proceedings
Detailed reporting for transparency
Call us today and find out how we can help you.
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Specials
Current specials running at Thermoline. Discounts only while stocks last. [see info]
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Call Us Today
Thermoline Scientific is located in NSW, QLD and VIC, Australia.
For questions on any of our products, please call us today. [Contact details]
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